Life at Forward

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Our Story

At Forward, all that we do is centered on our belief that every business deserves financial opportunity. Founded in 2012, we’ve had over a decade to refine our processes, grow our company, and work towards our mission to help our customers and people reach their full potential. We are so excited to see how our story continues to unfold!

Workspace and Neighborhood

While we support workplace flexibility and give employees a choice of where to work, we have a beautiful office in the heart of Boston’s Financial District. It’s a quick walk to the North End and Faneuil Hall, and our kitchen is always stocked with snacks and beverages (so many fun caffeine options!). Plus, we’ve got 360° views of Boston’s skyline. Wherever you’re coming from, the commute is easy, since we’re close to all major T and commuter rail lines.

Employee Experience

With our core values as our compass, we strive to make each day better than the last and cultivate a culture that is truly unique – whether you’re in the US or in the DR. Interested in taking a deeper dive into our company’s culture and the efforts we take to help it thrive? Our 2023 Employee Experience Report takes a look back at our recent initiatives surrounding growth and development, DEI, giving back, and much more.

Team Spotlight: Account Servicing

As a leading provider of revenue-based financing for small and medium-sized businesses, customer experience is one of our top priorities. Our award-winning Account Servicing Department (ASD) is integral to Forward’s success – from providing payment history documentation to helping modify payments if their business experiences an unexpected challenge, they are there to help our customers every step of the way.