Our People Are Our Greatest Asset

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Why join Forward?

We’re building a place where our people want to run to work every day. Here, you’ll be with colleagues who work together towards shared goals and challenge you to bring your best; you’ll work with knowledgeable leaders who support your professional growth and want to see you succeed. It’s our eclectic mix of people, exciting array of perks, and shared passion for what we do that make Forward different than any other place you’ve been.

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Life at Forward

We’re a fun, collaborative group that rallies around our dedication to empowering small businesses. From our amazing workspace to our accessible leadership team and unparalleled culture, Forward is a pretty special place to be. Get the inside scoop on life at Forward in the US and in the DR.

Fostering a Fair and Inclusive Culture

Our culture is built on a foundation of high performance and a commitment to deliver an exceptional customer experience. With a laser focus on employee impact, we’re able to reduce biases and ensure the right people are in the right jobs to contribute to our mission.

The varied backgrounds and perspectives of our individuals fuel innovation, drive better outcomes, and make us a stronger team. By embracing and celebrating what makes each of us unique, we create a supportive environment rooted in respect. Our people feel valued and accepted – empowering them to thrive and our company to succeed.

Perks & Benefits

It’s no secret that we care about our people. And we’re making sure that the people you love are cared about too.



Fun-Loving Culture

We can promise you one thing: you won’t be bored here. You’ll find a fully stocked kitchen (for when you choose to hit the office!), team-building events, sports ticket raffles, and more!

Health & Wellness

In addition to comprehensive medical, dental, and vision plans, we make sure you feel your best with a monthly stipend that can be used for gym memberships, an ergonomic home work space, and other related expenses.

Passion for Giving

We’re not just dedicated to supporting our small business customers, but also the world around us. That is why we offer employees paid volunteer days and company-sponsored volunteer events.

Work / Life Balance

You've got a lot on your plate. We make sure our people feel balanced by offering flexible work schedules, open paid time off, paid parental leave, and a culture of “family comes first.”

Competitive Compensation

Our people work hard, and we make sure they feel appreciated by conducting regular market assessments, offering robust compensation packages, and for US employees, we provide matching 401(k) contributions.

Learning & Development

This is a place to grow your career with individual coaching and development, team training workshops, and a commitment to providing meaningful feedback, both in real-time and as part of our refined performance review process.

Current Job Openings



Account Servicing

Inbound Support Representative 

Remote - Dominican Republic

Paralegal

Remote - United States

Legal

Director, Government Affairs

Remote - United States

Operations Services

Director, Operations

Santiago - Dominican Republic

Closing Analyst

Santiago - Dominican Republic

Prequalification

Prequalification Analyst

Santiago - Dominican Republic

People & Culture

Senior People Business Partner

Boston - United States

Underwriting

Manager, Underwriting

Remote - United States

Senior Manager, Fraud Operations

Remote - United States

Strategy & Finance

Accounting Assistant

Remote - United States